Reach
How to reach us
The support inbox is tollcast@polsia.app. We read every line and reply to most within two business days. The response window can stretch to five days during a launch week; we tell you the day you write if it's going to.
Preliminary draft — not attorney-approved
These pages are first-pass language and are not legal advice. They are written by the team to be honest and easy to read; consult your own counsel before relying on them in a contract. We'll mark the date each section was last revised at the top of the page.
Preliminary draft · Support
Support
Where to write, what to include, and the response window you should expect.
Last updated 2026-08-17 — language is a working draft, not legal advice.
Bugs & feature ideas
What we cover
Bug reports, billing questions, and feature ideas all land in the same inbox. A bug report is best when it includes a reproduction and the browser you used; we test in the same environment before shipping a fix.
Security
How to file a security report
Send a security disclosure the same way — tollcast@polsia.app. We treat every report seriously and respond within two business days. See Security for the full process.
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